Operations Manager

Job Description

We want you to scale and lead a team of Sourceress contractors. Your team will be at the heart of Sourceress, identifying candidates and sending them to some of the top startups in Silicon Valley. We’ll support you to develop systems and process to identify, hire, and develop these contractors. You’ll be continually optimizing your team’s processes, and your success will be judged by your ability to play the balancing act of keeping production high, costs low, and a team happy.

--- Who you are ---

You find joy in the power of compounding returns: finding those small optimizations that over time lead to big wins. Your comfort zone is in monitoring metrics and spreadsheets. You speak in specifics and real-world examples rather than abstract concepts. You have a gift for thinking in concrete terms but communicating with people as people. You enjoy the grind and turn it into your laboratory to develop new wins.

--- What you’ll do ---

- Keep your eyes on contribution margins, setting and hitting an aggressive goal within your first three months. 

- Constantly optimize the contractor organization, keeping quality and efficiency measures high and profitably meeting growth goals. This includes designing structure, workflow, and governance. 

- Design an end-to-end contractor hiring process that defines who we should hire as well as how best to hire and develop them. 

- Grow the team to hit your production goals.

- Motivate and lead your team so they’re enjoying their work, feeling supported, and developing along their growth plans. 

- Document and communicate your changes effectively to your team and to the broader company.

--- What you bring ---

- You’re an effective communicator. You’re able to easily explain complex topic, both through written and spoken communication. 

- You’re extroverted. You enjoy the highs of coaching and connecting with a team. You value collaboration. 

- You’re a leader. You understand when to influence and when to motivate. When someone’s looking for mentorship, you have a sixth sense on how to guide them. 

- You’re an effective project manager. You’re able to bring clarity and organization to a new initiative from start to finish. 

- You’re analytical. You’re able to sift through all the data and metrics to get to the heart of the story. You’re able to identify trends and prioritize those areas that need attention. 

- You’re a problem solver. You’re able to to break down complex and ambiguous problems into their component parts. 

- You think in systems. Without getting stuck in the technical weeds, you’re able to design systems, processes, and incentives that will help your organization achieve goals together.


If we can reduce friction to finding higher impact work, we’ll help people be more productive, feel more fulfilled, and ultimately accelerate human progress.

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